Get help changing your booking, updating your registration, and more.
Booking A Parking Space
- NHS Staff and Critical Care Worker FAQs
- How do I use the Start & Stop feature on my JustPark app?
- How do I book a parking space with JustPark?
- How do I make a Monthly Saver booking?
- How do I find a space that is suitable for large vehicles?
- How do I make a long-term booking?
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- How do I change the dates or times of my booking?
- My PIN code provided is not working
- I've got a PCN
- How do I change my vehicle details?
- What do I do when I arrive at the space?
- Will I need to display any proof of my booking?
See all 15 articles
- Why did I get charged 1p?
- How does JustPark charge me for using Start & Stop?
- How do I get a VAT receipt?
- Do your prices include VAT?
- How do I manage my payment method?
Cancellations & Refunds
- Lockdown related cancellations
- What is your Cancellation Policy?
- How do I cancel my upcoming booking?
- Why did I not receive a full refund?
- I have requested a refund, how long will this take?
- The space owner cancelled my booking, what do I do?
See all 7 articles
Local Authority Parking
- Have a query about Multi-Use tickets?
- How to Purchase a Multi-Use Ticket for Cornwall Council Car Parks
- Viewing Information on your Multi-Use Ticket
Privacy and Safety
- MOT - You have the wrong MOT date for me
- MOT - You’ve sent me a reminder for someone else’s vehicle. Isn’t their MOT data private?
- MOT - Why do you store my MOT data and send reminders?
- MOT - A friend or family member received an MOT reminder for my car
- MOT - The reminder you sent was to an old email address
- MOT - How do I turn off future MOT reminders?
See all 10 articles