Driver Help
Get help changing your booking, updating your registration, and more.
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Booking A Parking Space
- NHS Staff and Critical Care Worker FAQs
- How do I use the Start & Stop feature on my JustPark app?
- How do I book a parking space with JustPark?
- How do I find a space that is suitable for large vehicles?
- How do I make a long-term booking?
- How to reserve a parking space (iOS/Android)
See all 11 articles -
Your Bookings
- How do I change the dates or times of my booking?
- How do I change my vehicle details?
- What do I do when I arrive at the space?
- Will I need to display any proof of my booking?
- What if I arrive early or late for the start of a booking?
- What if I overstay my booking?
See all 13 articles -
Payments
- How does JustPark charge me for using Start & Stop?
- How do I get a VAT receipt?
- Do your prices include VAT?
- How do I manage my payment method?
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Cancellations & Refunds
- Are you refunding bookings due to Coronavirus?
- What is your Cancellation Policy?
- How do I cancel my upcoming booking?
- Why did I not receive a full refund?
- I have requested a refund, how long will this take?
- The space owner cancelled my booking, what do I do?
See all 7 articles -
Local Authority Parking
- Have queries about Multi-Use/ Season/ Rover Tickets?
- How to Purchase a Multi-Use Ticket for Cornwall Council Car Parks
- Viewing Information on your Multi-Use Ticket
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Privacy and Safety
