Cancellations & Refunds

How do I cancel a booking? (iOS/Android)

If your booking hasn't started, and you're within our Cancellation Policy, it's simple to cancel your booking.

  1. Open the JustPark app.
  2. Click on the top left corner of the screen on three vertical lines.
    Select My Bookings.
  3. Select the booking which you wish to cancel.
  4. Select the option to Change or Cancel booking.
  5. Finally, click Cancel booking, if you are no longer able to make it.

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