Transactions & Payments

Why should I accept payment and communicate only through JustPark?

1. You benefit from our Driver Protection Guarantee.

Paying and communicating through JustPark means you're protected by our refund policy. Problems on the day are very rare, but it's important to us that we can refund you if anything does go wrong.

2. It keeps things simple.

Our messaging and payment system is designed to make life easier for everyone. When you manage your booking through the JustPark website, you know you'll find everything in one place - and if you need any help, it's easy for us to access all the information we need to resolve your issue.

3. More bookings for you.

JustPark's service charge is what enables us to continually improve our service. This means bringing drivers more parking spaces to choose from and making our website and our app even better. More spaces mean more drivers which mean more drivers turning up at your space!

4. You are contractually obliged to use the JustPark platform 

By agreeing to our Terms and Conditions, you're also agreeing to use the JustPark platform to process all your payments. 

5. Let us know if a driver asks to pay you offline

Please tell us if a driver asks to pay you offline, as we will follow up with them.

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