Do I need to be at home when the driver arrives?
You don't need to be at home when the driver arrives. We've designed the process to be hassle-free.
As long as you've provided the driver with all the instructions they need to find or access your space, they should be able to JustPark and go! If your space is straight forward, most drivers don't need to contact the space owner. If you've got any unusual instructions, such as 'park on the left before the green bin' or 'please reverse into the space' you should add these into the access instructions.
If the driver has any difficulty finding or accessing your space, they may need to call you. Please make sure that you have a verified mobile number on your account so they can contact you!