What if I overstay my booking?
The space is only available to you for the period that you have booked for. If you do require the space for longer than expected, you will be able to extend the booking, provided that there is still availability for the location in the extended period required and if the extension is done before the original booking period ends. Below are how you can extend a booking either via our website or app:
Click here for instructions to extend.
Note: Please do make the extension as early as possible, as we cannot guarantee the availability of the parking space after your original booked period. We do always advise booking a time period conservatively if you do think there is a possibility that you may run over your appointment/event/activity.
Overstaying can result in a parking charge being issued if the space has an enforcement company in place, or a penalty charge applied on our end if the space does not have an enforcement company in place. Charges will also be applied for the time you have overstayed for and for relocation fees, if your overstaying prevents another driver who has booked the space after you from using it. You may also be charged an additional £10 as part of our Overstay Policy.