To cancel a booking, head to your Bookings and click 'More' on the one you want to cancel, then select 'cancel booking'. Please do this as soon as possible so that we can free up the space for other drivers.
As we review all cancellations, it can take 3-4 working days until you receive your refund. Rest assured we'll get to it as quickly as we can.
The amount we can refund you will depend on the length of your booking and how far in advance you make the cancellation request.
If you're seeking a refund after the booking finished because something went wrong, please see our article on requesting a refund.
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