Queries on the installation of a charger
- Will a survey need to be carried out before installation?
- Are there any requirements for the spaces which can be electrified?
- Do I have to own the land to arrange an installation?
- What does an installation involve?
- What should I expect on the day?
- How long will the installation take?
- Will I be required on site during the installation?
- Will my power need to be off the entire installation?
- Will the installer need to dig up my driveway?
- Will I need to prepare anything for the installation?
- Can I see a visual of how the charging device will look?
- Will the charge points have a cable attached?
- Will Covid-19 considerations be taken into account?
- How do I arrange a date for installation?
- How soon will my charger be installed?
- How soon can a charger start being used after installation?
- Will I need to switch my energy supplier to Octopus Energy if I have a charger installed by them? Are there any benefits to switching?
- When can I take advantage of the Octopus Energy tariff?
- When will switching energy provider take effect?
- I have a property I’d like to install chargers at, who should I get in touch with?
- I’ve booked my installation but have some questions not answered on the Help Centre. Who should I speak to?