Driver Queries

• Where is my FleetCharge space located?
• How do I start charging at my space?
• Do I need to make a booking to charge, and if so, how do I make a booking?
• What do I do if I arrive at the charger and it’s broken?
• Will JustPark pay for the cost of electricity?
• If I am a driver who pays for electricity, how much will I pay per Kw for the electrons used?
• If I am a driver who pays for electricity, how much will it cost to charge my vehicle?
• If I am a driver who pays for electricity, how will you take payment for the electricity used?
• If I am a driver who pays for electricity, what happens if a payment fails?
• How do I update the card on my account?
• What is expected of me as a Fleet Driver?
• I’m moving house, what should I do?
• I am leaving the Fleet which I work for, what should I do?
• Are there any security features to stop others from using the charging unit?
• If I am a FleetCharge Driver, how can I contact JustPark for support?