Transaction Fee

Why is JustPark charging a Transaction Fee?

We charge a transaction fee to help with the cost of running the platform and providing customer service for your booking.

Everything you need to know about the Transaction Fee:

• £0.49p for booking values less than £5
• A variable 10% charge of the booking value up to a maximum of £1.49
• Is only ever taken once per booking (i.e. not on extensions)

FAQs:

• Why are we charging a transaction fee? 

This helps us cover the cost of running the platform and provide service for your booking. 

• Why am I paying a transaction fee when I already pay a service fee?

The service fee helps us find great spaces for you. The transaction fee is to ensure we can provide all the services you need relating to your booking. 

• Is VAT applied to the transaction fee and is it claimable? 

Yes your receipt features a VAT breakdown and can be claimed back 

• Will it be refunded if my booking is cancelled? 

If you cancel your booking, it will be subject to our cancellation policy