Driver Queries

How do I start charging at my space?

You’ll use the JustPark app to charge so make sure you have downloaded this prior to charging.

1. Plug the charger into your vehicle
2. Open the JustPark app
3. Click the “your charger” button on your home screen
4. Press “start charging” - your vehicle will begin charging
5. Once you’re ready to stop charging make sure you swipe “stop charging” - it’s very important you do this to ensure your usage is recorded accurately

If you have a question around how to plug your charger in, or how to tell if the vehicle is charging we recommend referring to your vehicle’s user manual.


If you need more help please contact the EV support team on or 020 3960 5084.

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