Give Feedback



We’re always working to improve the JustPark experience, so we’d love to hear what’s working and what’s not.

Our common help topics may solve your request so why not take a look at our Help Centre

If you are not satisfied with our service, want to tell us you are happy with us or just wish to give us general feedback, email us at feedback@justpark.com with the following information:

  • Insert Feedback in the subject line
  • Your name
  • Your booking ID
  • Your vehicle registration number
  • Your phone number

Please note, the above email is dedicated to feedback only and will not be used for questions related to a booking or a listing. 

If you have any questions or need help resolving a problem, you can chat to Parky by clicking on the bubble at the bottom of the page. Parky is our very own bot, designed to help with any questions you might have, so we are confident he will help you find the answer you are looking for. If you still need to get in touch with a human not to worry, Parky will ask you for a few details then transfer you to one of our agents. 

If you have a complaint related to Parking Peace of Mind please click HERE for information about how to make such a complaint. If your complaint is not resolved, you may be able to refer your complaint to the Financial Ombudsman Service (Ombudsman). 

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