I feel a review left about my space is unfair

It's really important that JustPark's feedback system remains fair and transparent. For this reason, we'll only remove reviews if they contain unacceptable or inappropriate material.

Grounds for deleting a review include:

  • Extortion - Threatening to leave unfavourable comments or ratings for another member unless the other member provides services not included in the original booking agreement.
  • Manipulation - Comments left or received where the reviews' primary value is to artificially enhance a member's reputation.
  • Abuse- Reviews that contain profanity or other inappropriate or unrelated content within review comments will be deleted.
  • Personal details - This could be any kind of private information, such as addresses, telephone numbers and email addresses.

Unfortunately, you are not able to reply to reviews at this time, but we would be more than happy to remove any unfair review as per the above. Contact Customer Support to get this resolved.

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