Get help with finding spaces, how to use our platform, what to do in case of issues and more
Get help with setting up and managing your listing, see tips to make the most of your space and more
I've got a problem with my booking. Help!
If you are currently on your way or at your parking spot and you are facing a...Read More >
There is a problem with my space
If there is a problem at a car park you are parking at, you should make conta...Read More >
There is a car in my space, what do I do?
It's really rare that a driver can't park in a JustPark space. We take every ...Read More >
How do I update the make and model of my car?
When you add your vehicle to your profile our system pulls information on the...Read More >
My PIN code provided is not working
In the unlikely event that your PIN code is not working, please click on our ...Read More >
Changes to Congestion Charge rules
Times are returning to pre-pandemic hours, you’ll only pay if entering London...Read More >
Why is JustPark charging a Transaction Fee? We charge a transaction fee to he...Read More >
How do I change the times for my booking?
If you are in Northern Ireland then the information on this page won't apply,...Read More >
What should I do if I get a parking fine?
JustPark is simply a parking payment provider and thus we only provide paymen...Read More >
Can I pay for parking retrospectively?
The short answer for this is, no. Please always ensure that you pay for parki...Read More >
How do I book a parking space with JustPark?
You can find a great space to book quickly and easily in three simple steps! ...Read More >
I have a booking at West Wittering Beach. Is there anything I need to know?
Please be mindful of the government guidelines and any legal travel restricti...Read More >
10p Transaction fee - Cornwall Council
From the 1st of December 2021, as part of a new contract with Cornwall Counci...Read More >
Parking Peace of Mind - How does it work?
The safety of your vehicle and reducing the burden of insurance claims is rea...Read More >
How do I withdraw my earnings?
There are a few things you need to do in order to withdraw your earnings from...Read More >
How can I increase interest in my listing?
Not getting enough bookings? There are lots of things you can do to help your...Read More >
How do I verify my email address?
Verifying your email address is very simple. Log in to your account on the...Read More >
How do I contact JustPark?
If you are in need of urgent help, the best way to get in touch during the ho...Read More >