Get help with finding spaces, how to use our platform, what to do in case of issues and more
Get help with setting up and managing your listing, see tips to make the most of your space and more
How do I contact JustPark?
If you are in need of help, you can reach us on the phone during our operatin...Read More >
How do I contact a space owner?
You can communicate with space owners using the JustPark internal messaging s...Read More >
How do I change the times for my booking?
If you are in Northern Ireland then the information on this page won't apply,...Read More >
Make and model of my car are incorrect. How do I update them?
Your car make and model is incorrect: If the make and model of y...Read More >
How do I change my vehicle details?
Please note It is not possible to change your vehicle details for Pen-Y-Pass...Read More >
Why is JustPark charging a Transaction Fee? We charge a transaction fee to he...Read More >
What should I do if I get a parking fine?
JustPark is simply a parking payment provider and thus we only provide paymen...Read More >
Can I pay for parking retrospectively?
The short answer for this is, no. Please always ensure that you pay for parki...Read More >
How do I book a parking space?
For the best experience download the JustPark app - Make and manage your book...Read More >
I have a booking at West Wittering Beach. Is there anything I need to know?
Whilst this is a large car park it is very busy at peak times, so please bo...Read More >
How do I get a refund?
If you were unable to park, please get in touch with us as soon as you can - ...Read More >
10p Transaction fee - Cornwall Council
From the 1st of December 2021, as part of a new contract with Cornwall Counci...Read More >
Parking Peace of Mind - How does it work?
The safety of your vehicle and reducing the burden of insurance claims is rea...Read More >
How do I withdraw my earnings?
There are a few things you need to do in order to withdraw your earnings from...Read More >
I'm a Space Owner
Here are the most common questions asked by Space Owners How do I withdraw ...Read More >
How can I increase interest in my listing?
Not getting enough bookings? There are lots of things you can do to help your...Read More >
How do I verify my email address?
Verifying your email address is very simple. Log in to your account on the...Read More >
JustPark takes all feedback very seriously and we aim to resolve any complain...Read More >